Privacy Policy

1. Introduction
PRAXIS IASIS — LYROS ORESTIS KAI SIA IDIOTIKO IATREIO L.P. respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU 2016/679 – GDPR) and applicable Greek law.

2. Data We Collect
Depending on how you use this website, we may collect:

  • Contact data (e.g. full name, email, telephone), when you complete a contact or appointment request form.
  • Content data (e.g. message, request, description of symptoms), when you send us an enquiry.
  • Technical data (e.g. IP address, device/browser type), through cookies and similar technologies, where permitted.
  • Appointment data, if you proceed to book an appointment through an external platform. In this case, the provider may act as an independent controller and/or processor, in accordance with their own terms and policies.

3. Purposes and Legal Bases for Processing
We process data for:

  • Responding to requests/communication (performance of pre-contractual measures or legitimate interest).
  • Managing appointments and providing medical services (performance of contract).
  • Compliance with legal obligations (e.g. tax/accounting).
  • Operation and security of the website (legitimate interest).
  • Analytics/marketing only where you have given consent through cookies.

4. Recipients of Data
We may share data with:

  • Technical support/hosting and IT service providers, under appropriate safeguards.
  • Appointment platform provider in the context of booking.
  • Public authorities when required by law.

5. Retention Period
We retain data only for as long as required by the purpose of collection and/or by legal obligations. Contact data is retained for a reasonable period to fulfil your request and maintain a communication record.

6. Your Rights
You have the right to:

  • access, rectification, erasure,
  • restriction of or objection to processing,
  • data portability, where applicable,
  • withdrawal of consent (where processing is based on consent),
  • lodge a complaint with the Hellenic Data Protection Authority (HDPA).

7. Security
We implement appropriate technical and organisational measures to protect your data.

8. Contact
To exercise your rights or for questions regarding this Privacy Policy, please contact us through the "Contact" page.